Hong Kong Han Yu Limited is a company specializing in precision metal surface treatment and manufacturing solutions. Based in Hong Kong and serving a global clientele, the company leverages the advanced manufacturing resources of the Greater Bay Area to provide one-stop precision metal processing and surface treatment services for the high-end manufacturing industry.
The company focuses on the core processes of precision metal manufacturing. Its core business encompasses CNC machining of precision metal components, precision finishing of die-cast and forged parts, specialized surface treatments, precision polishing and mirror finishing, as well as the R&D of customized manufacturing solutions. These services meet the high-precision requirements for metal parts across multiple industries, including medical devices, consumer electronics, new energy, smart equipment, and telecommunications equipment.
Guided by our business philosophy of “Precision as the Foundation, Technology as the Enabler, and Customer First,” we integrate internationally advanced production equipment and testing instruments and have established a quality management system compliant with ISO 9001 standards. Our core technical team possesses many years of experience in the precision metal processing and surface treatment industries.
Q1:What are your company's core products and services?
A:We focus on precision metal surface treatment and manufacturing solutions. Our core services include CNC finishing of precision metal parts, special surface treatment (anodizing, hard electroplating, electrophoretic coating, etc.), and R&D of customized manufacturing solutions, which can meet the high-end needs of various industries.
Q2:Can you provide some samples?
A:We can provide free samples (conventional specifications) according to customer needs, and the sample delivery cost shall be borne by the customer; a certain sample production fee is required for customized samples, which can be deducted from the corresponding payment after placing the order.
Q3:What is the Minimum Order Quantity (MOQ) for customized products?
A:The MOQ for customized products depends on product specifications, process complexity and materials. The MOQ for conventional customized products is 500 pieces; for small-batch trial orders, it can be adjusted according to customer needs to flexibly meet customers' pre-production trial and market testing needs.
Q4:How are the production cycle and delivery time arranged?
A:The production cycle for conventional standardized products is 7-15 working days, and the production cycle for customized products is 15-30 working days according to the process difficulty; the delivery time depends on the transportation method, usually 20-40 days by sea and 3-7 days by air, and urgent production and transportation can be coordinated according to the customer's urgency.
Q5:Do you provide quality inspection reports?
A:According to customer requirements, we can provide third-party authoritative inspection reports or internal company inspection reports to ensure that products meet customer and international standards.
Q6:How to handle if there is a quality problem with the product?
A:If there is a quality problem of the product caused by non-human factors, the customer needs to provide relevant evidence (photos, inspection reports, etc.) within 7 working days after receiving the goods. We will verify the situation as soon as possible, and provide free rework, replacement or corresponding compensation according to the severity of the problem, ensuring the customer's rights and interests throughout the process.